TAYLOR VETS
The practice remains in the same location, with the same team and the same focus on providing personal, high-quality veterinary care. Your pet’s records, existing appointments and ongoing treatment will continue as normal.
The practice remains in the same location, with the same team and the same focus on providing personal, high-quality veterinary care. Your pet’s records, existing appointments and ongoing treatment will continue as normal.
Being part of the Taylor Vets family gives the Towcester team access to the knowledge, experience and facilities available across Brackley and Middleton Cheney, while keeping care local and personal. It also means the practices can work together when a pet would benefit from additional expertise or facilities.
Yes. Taylor Vets Towcester is independently owned by veterinary surgeons Polly, John, David and Katy. John also owns Taylor Vets Brackley and co-owns Taylor Vets Middleton Cheney with David and Katy. All of the owners at Taylor Vets strongly believe in remaining independent and in you being able to talk to them if you need to.
The Towcester branch of Taylor Vets provides a range of veterinary services in a caring and professional setting.
Staffed by a team of skilled veterinarians and dedicated support staff, the practice focuses on delivering personalised care for pets.
Services offered include wellness exams, vaccinations, surgical procedures, and emergency treatments, all aimed at promoting the health and happiness of your animal companions.
Committed to client education and compassionate service, the team at Towcester ensures that pet owners have the support and resources they need for the best possible care for their pets.
Lead Veterinary Surgeon and Director
Towcester is the latest vetinary practice to join the Taylor Vets family.
Polly Smith and John Taylor became the owners of Beech House in April as the current owners Charles and Helen Castle planned to retire. John and Polly wanted to support Charles and Helen in being able to hand the practice over to people who were local and cared first and foremost about the care of the animals they treat.
Polly already knew Beech House well, having worked here 15 years ago, while John has built Taylor Vets around the kind of independent, personal veterinary care they both believe in.
Together, they are supported by a fantastic team of vets, nurses, support and client care colleagues, all bringing compassion, expertise and a genuine passion for animal care.
We value every member of our team and work hard to provide a relaxed, supportive environment where people can enjoy fulfilling careers while delivering exceptional care for our patients and their owners.
Finding veterinary care for a chicken isn’t always as straightforward as finding a vet for your cat or dog. That’s why poultry keepers travel from across the surrounding area to bring their birds to our Towcester surgery.
We regularly see chickens and other poultry, from much-loved garden hens and small hobby flocks to birds kept by more experienced poultry owners. Our team understands that when a chicken is unwell, you want a vet who is comfortable treating birds and familiar with the health problems they can face.
We can help with a wide range of poultry concerns, including illness and injury, parasites, egg-laying problems, nutrition and general flock health. Chickens can also be very good at hiding the early signs of illness, so if you’ve noticed a change in behaviour, appetite, appearance or egg production, it’s worth getting them checked.
Whether you have one particularly treasured hen or a whole flock to look after, you’ll find friendly, practical veterinary care at Taylor Vets Towcester.
From immunisations to checkups and preventive care, our vets and nursing team work hard to keep your pets healthy and strong each and every day.
Our Members’ Club is the ideal choice for your pet, providing preventive healthcare for dogs, cats, and rabbits through affordable monthly payments. Terms & Conditions apply.
The Bell Plantation
Watling Street
NN12 6GX
Monday to Friday: 8:15am – 6.15pm
Saturday: 9:00am – 12:00pm
Closed Sunday & Bank Holidays
From Towcester:
From Towcester town centre, follow the A5 (Watling Street) south towards Milton Keynes. Continue along the A5 out of Towcester. The Bell Plantation is located on your left-hand side. Turn into The Bell Plantation and follow the signs for the veterinary surgery.
From the M1 (Junction 15A):
If you’re coming from the M1, exit at Junction 15A and follow signs for Towcester on the A43. At Towcester, join the A5 south towards Milton Keynes. Continue along the A5 and The Bell Plantation will be on your left-hand side.
From Milton Keynes:
From Milton Keynes, follow the A5 north towards Towcester. Continue on the A5 towards Towcester and The Bell Plantation will be on your right-hand side. Turn into The Bell Plantation and follow the signs for the veterinary surgery.
The practice offers ample on-site parkingmaking it easy for pet owners to park close to the entrance. The parking area is spacious enough to accommodate multiple vehicles, ensuring that our clients can find a spot even during busy periods.
Pet insurance can often be complex, with varying claim conditions and coverage amounts. To ensure you fully understand your policy’s limitations before your appointment, it’s helpful to review your insurance documents in advance.
Depending on your policy, we may be able to claim treatment costs directly from your insurance provider. However, this process can take several days to arrange, so if you’d like to pursue a direct claim, please discuss this with our reception team ahead of your appointment. You’ll also need to contact your insurance company to authorise our finance team to discuss your policy on your behalf.
To help us process your claim smoothly, please provide your policy details to our reception team as soon as possible following your appointment. If a direct claim is required, you must give permission to your insurer for our finance team to discuss your policy. In some cases, your insurance provider may need to email us a claim link, so we recommend checking this in advance.
All insurance claims (direct and indirect) will be charged an administration fee of £28 for processing the insurance claim (unless you are on our members plan, which means there is no charge). The fee will be payable by you along with any amounts not covered by your insurer.
When attending your appointment, please bring a signed claim form and your policy details. Without these, your claim processing may be delayed.
Indirect Claims:
Full Payment Upfront or Upon collection: The total estimated cost of the surgery must be paid in full prior to the surgery or upon collection. You will be reimbursed by your insurance company once your claim has been processed.
Direct Claims:
Direct claims must be arranged before your appointment, and approval may take several days. If we agree to a direct claim but any costs are not covered by your insurance provider (e.g., excess fees), you will be responsible for paying those directly to us. Note that direct claims may not be possible if your insurance doesn’t cover the treatment, or if we anticipate that your provider won’t approve the claim after reviewing your pet’s clinical history. The final decision regarding direct claims rests with Taylor Vets.
A security deposit of £150 is required for all direcr claims authorised by Taylor Vets, and must be paid before we can begin processing your claim.
Pre-Authorisation:
Some insurance companies require pre-authorisation before diagnostics or treatment. This can only be arranged after an initial consultation, as the specialist must first assess your pet to estimate treatment costs. Pre-authorisations can take up to five working days to approve, so please check with your insurer before proceeding with any treatment to ensure coverage.
Please note that Taylor Vets cannot guarantee your insurer will cover all conditions or treatments, and you are liable for any balance not paid by your insurer.
Uninsured Patients:
For uninsured patients, the full balance due when you collect your pet or after your appointment.
We are committed to providing the best possible service and treatment experience for both you and your pet. We understand that when your pet is unwell and requires care from our team, you may face a range of emotional, financial, and logistical challenges. Our goal is to continuously improve our services to ensure your treatment journey is as smooth and stress-free as possible. We welcome your feedback, which you can share by completing one of our feedback forms or by contacting our customer care team at hello@taylor.vet.
If we have not met your expectations or if you would like to raise a concern, please reach out to our Practice Manager at hello@taylor.vet or call us at 01327 354477.
The Taylor Vets family believes in local vets, owned and managed by lead vets in each branch. Towcester is the most recent branch to join the Taylor Vets family in 2026. Dr John Taylor is the Managing Director of all three branches and co-owns Towcester with lead vet, Polly Smith.
The company name is Castle and Niall Veterinary Services Ltd, company number 04614347
